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Shipping & Returns Policy

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

We are pleased to wrap your items carefully to avoid breakage in transit.


Handling time

It takes about 2 weeks to receive export permission of Japanese sword.
Please allow us to take up to 15 ~ 20 days handling time after your payment.

If you buy anything other than sword, it will take about 2 ~ 5 days to ship.

 

Delivery time

After shipping out, it usually take 2 ~ 14 days to delivery.


Returns Policy

You may return most new, unopened items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.